Retail Supervisor & Guest Experience Leader

Fenix Outdoor; Bloomington (CA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

401(k) with employer match

Generous paid time off

Product discounts

Sustainability focus

Job summary

Fjällräven in Bloomington, MN is hiring a part-time Retail Supervisor to lead by example on the sales floor and support store operations. You will partner with the Store Manager to elevate guest experiences and uphold Fjällräven's values on sustainability and community engagement.

The role requires strong leadership, communication, and customer service skills, plus comfort with retail systems and inventory processes.

Qualifications

• Prior experience in retail or customer service.
• Leadership skills rooted in trust, example, and collaboration.
• Strong track record of delivering thoughtful guest experiences.
• Clear communication, organization, and time-management skills.
• Passion for the outdoors, sustainability, and continuous learning.

Responsibilities

• Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service.
• Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests.
• Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose.
• Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions.
• Support operational excellence, including inventory accuracy, stock organization, and visual standards.
• Help ensure a safe, secure, and compliant store environment.
• Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates.
• Support community engagement through store events and local partnerships that reflect Fjällräven's values.
• Represent the brand with authenticity, curiosity, and care, both in and beyond the store.

Skills

Retail leadership

Guest experience

Communication

POS systems

Inventory tools

Tools

POS systems

Inventory tools

Job description

Fjällräven in Bloomington, MN is hiring a part-time Retail Supervisor to lead by example on the sales floor and support store operations. You will partner with the Store Manager to elevate guest experiences and uphold Fjällräven's values on sustainability and community engagement.

The role requires strong leadership, communication, and customer service skills, plus comfort with retail systems and inventory processes.