Part-Time Retail Supervisor: Lead Guest Experience & Ops

Fjällräven North America; BLOOMINGTON (MN); On-site; USD 25,000 - 31,000; Part time

Job summary

Fjällräven North America is hiring a Retail Supervisor in Bloomington, MN at the Mall of America. This part-time role focuses on leading the sales floor, delivering outstanding guest experiences, and supporting daily store operations.

As a keyholder, you’ll open/close shifts, coach teammates, and uphold Fjällräven’s sustainability-focused values while engaging with the local community and events.

Qualifications

• Prior experience in retail or customer service
• Strong leadership and coaching abilities
• Excellent communication and time-management skills
• Comfort with retail systems and inventory tools

Responsibilities

• Lead by example on the sales floor and coach teammates to deliver exceptional service
• Bring Fjällräven's service standards to life and educate guests
• Open and close the store as a trusted keyholder and manage cash handling
• Support inventory accuracy, store readiness and visual standards
• Represent the brand with authenticity and care in the local community

Skills

Leadership

Customer service

Communication

Organization

Tools

POS systems

Inventory tools

Job description

Fjällräven North America is hiring a Retail Supervisor in Bloomington, MN at the Mall of America. This part-time role focuses on leading the sales floor, delivering outstanding guest experiences, and supporting daily store operations.

As a keyholder, you’ll open/close shifts, coach teammates, and uphold Fjällräven’s sustainability-focused values while engaging with the local community and events.