Assistant Store Manager - Outdoor Gear & Guest Experience

Fjällräven North America; BLOOMINGTON (MN); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Comprehensive health and wellness bene

Generous paid time off

Product discounts

Sustainability commitments

Job summary

Fjällräven North America in Bloomington, MN is hiring an Assistant Store Manager to lead the sales floor, support store operations, and cultivate a sustainability-focused culture. The role partners with the Store Manager to drive performance, people development, and community impact.

You will lead a values-driven team, deliver premium guest experiences, and manage daily operations, KPIs, and store profitability while upholding Fjällräven's mission and guidelines.

Qualifications

• At least 1 year of retail leadership experience.
• Track record of delivering thoughtful, people-centered guest experiences.
• Strong organizational skills and attention to detail.
• Adaptable, solution-oriented mindset.
• Comfort working with KPIs and store financials.
• Genuine passion for sustainability, outdoors, and Fjällräven mission.

Responsibilities

• As Assistant Store Manager, you'll partner with the Store Manager to support performance, people, and community impact.
• Lead & Develop the Team
• Help recruit, coach, and develop a strong, values-driven team
• Foster a culture of accountability, resilience, and collaboration
• Provide ongoing feedback and support teammates' growth and learning
• Deliver Exceptional Guest Experiences
• Model GUIDE service standards and support the team in delivering premium, personalized service
• Help ensure every guest feels welcomed, informed, and confident in their outdoor pursuits
• Support Store Operations & Business Performance
• Assist with daily operations, including opening/closing, cash handling, payroll support, loss prevention, and inventory management
• Partner with the store manager to review KPIs and support strategies that drive sales, efficiency, and profitability
• Uphold company policies, procedures, and safety standards
• Build Community & Brand Presence
• Support local events, partnerships, and activations that reflect Fjällräven's values
• Help create an inclusive, inspiring store environment, from morning huddles to community gatherings
• Champion Sustainability
• Educate guests and teammates on initiatives like the Arctic Fox Initiative and Down Promise
• Model everyday product stewardship and environmentally responsible practices

Skills

Retail leadership

Guest experience

Team development

Store operations

Customer service

Job description

Fjällräven North America in Bloomington, MN is hiring an Assistant Store Manager to lead the sales floor, support store operations, and cultivate a sustainability-focused culture. The role partners with the Store Manager to drive performance, people development, and community impact.

You will lead a values-driven team, deliver premium guest experiences, and manage daily operations, KPIs, and store profitability while upholding Fjällräven's mission and guidelines.