Retail Supervisor: Lead Guest Experience & Operations

Fenix Outdoor; San Francisco (CA); On-site; USD 28,000 - 31,000; Part time

Benefits offered by this job

401(k) with employer match

Paid time off

Product discounts

Sustainability focus

Job summary

Fjällräven, a Fjällräven brand under Fenix Outdoor, invites applications for a part-time Retail Supervisor at our San Francisco store. You’ll lead the sales floor as a trusted keyholder, coach teammates, and ensure guest experiences reflect our values.

Open, collaborative leadership, inventory awareness, and commitment to sustainability drive daily operations, safety, and community engagement in this role.

Qualifications

• Experience in retail or customer service.
• Leadership skills rooted in trust and collaboration.
• Clear communication, organization, and time management.
• Passion for outdoors and sustainability.

Responsibilities

• Lead by example on the sales floor and coach teammates.
• Open and close the store as a trusted keyholder; manage cash handling.
• Maintain inventory accuracy and visual standards; ensure store readiness.
• Foster a positive, collaborative team culture and guest connections.
• Support sustainability programs and community engagement.

Skills

Leadership

Guest experience

Communication

Organization

Problem solving

Retail systems

Tools

POS systems

Inventory tools

Job description

Fjällräven, a Fjällräven brand under Fenix Outdoor, invites applications for a part-time Retail Supervisor at our San Francisco store. You’ll lead the sales floor as a trusted keyholder, coach teammates, and ensure guest experiences reflect our values.

Open, collaborative leadership, inventory awareness, and commitment to sustainability drive daily operations, safety, and community engagement in this role.