Retail Supervisor - Flexible Schedule & Customer Experience

The TJX Companies, Inc.; Brentwood (TN); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is recruiting for a front-end leader at TJ Maxx Brentwood. You will oversee customer service, promote loyalty programs, and supervise Associates to maintain a clean, organized store while modeling outstanding service.

You’ll train staff on front-end principles and POS procedures. Experience in retail leadership with a strong understanding of merchandising and the ability to multitask in a fast-paced environment is essential.

Qualifications

• Flexible schedule, including nights and weekends.
• Strong merchandising knowledge.
• Ability to multi-task effectively.
• Excellent communication and organizational skills.
• Adaptable to changes and direction from management.
• Experience in retail leadership: 1 year retail & 6 months leadership.

Responsibilities

• Promotes an excellent customer experience and leads in-store customer service.
• Trains and mentors Associates on front-end principles and loyalty programs.
• Manages register assignments, POS coverage, and breaks.
• Addresses customer concerns promptly and maintains a clean, organized store.
• Ensures adherence to labor laws and company policies.
• Supports store safety, shrink reduction goals, and proper program promotion.

Skills

Customer service

Merchandising

Multi-tasking

Communication

Team player

Training others

Job description

The TJX Companies, Inc. is recruiting for a front-end leader at TJ Maxx Brentwood. You will oversee customer service, promote loyalty programs, and supervise Associates to maintain a clean, organized store while modeling outstanding service.

You’ll train staff on front-end principles and POS procedures. Experience in retail leadership with a strong understanding of merchandising and the ability to multitask in a fast-paced environment is essential.