Retail Customer Service Supervisor - Flexible Schedule

TJX; Brentwood (TN); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays/vacation/sick

Competitive benefits package

Job summary

TJ Maxx at TJX Companies is hiring at our Brentwood, TN location. The role focuses on leading front-of-store operations, training Associates, and delivering an excellent customer experience while promoting loyalty programs. Availability for nights and weekends is required, with a strong emphasis on merchandising and teamwork.

Salary starts at USD $14.50–$15.00 per hour, depending on skills and experience. TJX emphasizes a supportive environment, development opportunities, and competitive

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills.
• Ability to train others and work with a team.

Responsibilities

• Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
• Trains and mentors Associates on front end principles and personalizing the customer experience.
• Assigns registers, supports POS coverage, coordinates breaks, and communicates priorities to staff.
• Promotes safety, adheres to policies, and strives for a positive customer experience.

Skills

Customer service

Merchandising

Multitasking

Communication

Job description

TJ Maxx at TJX Companies is hiring at our Brentwood, TN location. The role focuses on leading front-of-store operations, training Associates, and delivering an excellent customer experience while promoting loyalty programs. Availability for nights and weekends is required, with a strong emphasis on merchandising and teamwork.

Salary starts at USD $14.50–$15.00 per hour, depending on skills and experience. TJX emphasizes a supportive environment, development opportunities, and competitive