Retail Supervisor - Drive Sales, Lead Teams & Brand Spirit

Puma Group; Florida; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. is seeking a Store Associate in Florida to deliver exceptional customer experiences and support sales initiatives. You will assist in recruiting, training, and scheduling to keep the location productive and profitable.

The role requires 1–2 years in retail, strong communication, and a willingness to learn. Base pay ranges from $21 to $24 per hour, plus bonus and benefits; weekend and holiday hours may be required.

Qualifications

• 1–2 years' experience in a focused, customer service-oriented retail environment.
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know-how about MS Office programs, and retail software.
• The ability to constantly walk and move about is required; lift/carry up to 30 pounds regularly.

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development and succession of high performing, results driven employees.
• Responsible for payroll control and service driven scheduling to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts.
• Responsible for handling and processing incoming and outgoing merchandise.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Skills

Customer service

Retail experience

Team player

Communication skills

Learning agility

MS Office

Retail software

Tools

MS Office

Retail POS systems

Job description

PUMA North America, Inc. is seeking a Store Associate in Florida to deliver exceptional customer experiences and support sales initiatives. You will assist in recruiting, training, and scheduling to keep the location productive and profitable.

The role requires 1–2 years in retail, strong communication, and a willingness to learn. Base pay ranges from $21 to $24 per hour, plus bonus and benefits; weekend and holiday hours may be required.