Retail Store Lead — Drive Sales & Service

Puma Group; Florida; On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA is seeking a Store Associate in Florida to deliver exceptional customer experiences and drive store performance. You will greet customers, assist with product selection, and uphold brand standards in a fast-paced retail environment.

This role requires 1–2 years of retail customer service, strong teamwork, and the ability to work flexible hours, including weekends and evenings. You will handle merchandise flow and help maintain a safe, vibrant shopping space.

Qualifications

• 1–2 years in customer service retail environment.
• Ability to work non-traditional hours incl. weekends/evenings/holidays.
• Strong communication and teamwork.
• Proficient with MS Office and retail software.
• Able to lift up to 30 pounds.

Responsibilities

• Provide high standards of customer experience in-store.
• Achieve/exceed sales, KPIs and profitability goals.
• Manage payroll to maintain profitability.
• Communicate merchandise opportunities to Store/ASM.
• Handle incoming/outgoing merchandise.
• Comply with policies and procedures.
• Maintain a safe, healthy, compliant store environment.
• Work non-traditional hours as required.

Skills

Customer service

Team player

Communication

Learn quickly

Physical stamina

Tools

MS Office

Retail software

Job description

PUMA is seeking a Store Associate in Florida to deliver exceptional customer experiences and drive store performance. You will greet customers, assist with product selection, and uphold brand standards in a fast-paced retail environment.

This role requires 1–2 years of retail customer service, strong teamwork, and the ability to work flexible hours, including weekends and evenings. You will handle merchandise flow and help maintain a safe, vibrant shopping space.