Retail Supervisor — Drive Sales & Customer Experience

TravisMathew, LLC; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

TravisMathew, LLC in Phoenix seeks a Store Supervisor to lead in-store sales, deliver exceptional service, and drive profitability. You will coach a team, cultivate repeat clients, and maintain product knowledge across seasonal lines, including fit and fabric science to match customer needs.

Responsibilities include visual merchandising, event coordination, CRM activities, scheduling, training, and ensuring a welcoming, high-energy shopping experience that aligns with the brand’s lifestyle

Qualifications

• Bachelor’s degree in Business or related field preferred.
• Experience in retail store management and client services.
• Strong verbal and written communication skills.

Responsibilities

• Instill an approachable, efficient sales and service focus on the floor to achieve sales goals.
• Develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and use of the line.
• Assist with visual merchandising to drive sales and a positive customer experience.
• Participate in store events and CRM activities to reward repeat business.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation and event coordination.
• Mentor part-time and seasonal client associates.

Skills

Microsoft Office

POS systems

Back office operations

Written/verbal communication

Team mentorship

Cross-functional collaboration

Decision making

Flexible hours

Education

Bachelor's degree in Business or related field

Tools

POS systems

Microsoft Office

Job description

TravisMathew, LLC in Phoenix seeks a Store Supervisor to lead in-store sales, deliver exceptional service, and drive profitability. You will coach a team, cultivate repeat clients, and maintain product knowledge across seasonal lines, including fit and fabric science to match customer needs.

Responsibilities include visual merchandising, event coordination, CRM activities, scheduling, training, and ensuring a welcoming, high-energy shopping experience that aligns with the brand’s lifestyle