Retail Supervisor — Customer Experience Leader

vfc; Byron Township (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Incentive opportunities

Employee discounts

Job summary

Timberland is recruiting a Supervisor to support the store leadership team and deliver an exceptional customer experience. You will coach associates, oversee daily operations, and ensure merchandising standards while driving sales and profitability in a fast-paced retail environment.

This role requires 1+ years of retail leadership, a high school diploma or equivalent, and strong communication. Join a brand known for craftsmanship and community involvement.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High school diploma or equivalent; associate degree preferred.
• Strong coaching, communication, and people-management skills.
• Ability to stand/walk for long periods and lift light to moderate weights.

Responsibilities

• Deliver a high level of personalized customer engagement and drive sales goals.
• Lead daily store operations with opening and closing procedures.
• Coach and develop associates; manage inventory and merchandising.
• Support stockroom operations and loss prevention.
• Uphold safety standards and store policies.

Skills

Retail leadership

Customer engagement

Coaching & development

Communication skills

Merchandising basics

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Retail software tools

Job description

Timberland is recruiting a Supervisor to support the store leadership team and deliver an exceptional customer experience. You will coach associates, oversee daily operations, and ensure merchandising standards while driving sales and profitability in a fast-paced retail environment.

This role requires 1+ years of retail leadership, a high school diploma or equivalent, and strong communication. Join a brand known for craftsmanship and community involvement.