Retail Supervisor: Coach, Elevate Service & Growth

Vf Corporation; Peabody (MA); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Annual incentive

Medical plan

Job summary

Vans, a VF Corporation brand, seeks a Supervisor to support the store’s leadership team and deliver a best-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

This role thrives in a fast-paced retail environment, requiring 1+ year of leadership experience, strong communication, and a passion for delivering exceptional service.

Qualifications

• 1+ years retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Strong communication and coaching skills.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support store team in achieving and exceeding sales goals.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations including opening/closing, floor coverage and task delegation.
• Assist in training and onboarding new team members and provide ongoing feedback.
• Maintain visual merchandising standards and product replenishment.
• Support inventory integrity and loss prevention practices.
• Promote community engagement through local initiatives and events.

Skills

Store leadership

Coaching/motivation

Communication

Customer service

Education

High School Diploma or equivalent

Job description

Vans, a VF Corporation brand, seeks a Supervisor to support the store’s leadership team and deliver a best-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

This role thrives in a fast-paced retail environment, requiring 1+ year of leadership experience, strong communication, and a passion for delivering exceptional service.