Retail Supervisor: Lead Teams, Elevate Service

Timberland; Wrentham (MA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Incentive plan

Sales incentive

Commission potential

Benefits overview

Job summary

Vans, part of VF Corporation, is seeking a Supervisor to support the store leadership team and deliver an exceptional customer experience. You will coach associates, supervise daily operations, and help maximize store profitability while upholding brand standards.

The role suits someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is committed to inclusive, high-energy service. Part-time/limited-term with sales-driven incentives.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow.
• Assist in training and onboarding new team members with ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Drive results through store teams

Coaching & mentoring

Strong communication

Adaptability in fast-paced env

Independent work & prioritization

Proficiency with Word/Excel/retail-ops

Education

High School Diploma or equivalent

Tools

POS systems

Retail software tools

Job description

Vans, part of VF Corporation, is seeking a Supervisor to support the store leadership team and deliver an exceptional customer experience. You will coach associates, supervise daily operations, and help maximize store profitability while upholding brand standards.

The role suits someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is committed to inclusive, high-energy service. Part-time/limited-term with sales-driven incentives.