Retail Strategy & Success Architect (SaaS)

edited.com; United States; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401K with match

Stock options

Regus coworking access

Parental leave

Job summary

EDITED, the AI-driven retail intelligence platform, seeks a Retail Strategist to drive success for multi-million dollar client portfolios and to help customers realise higher margins and profits. You will lead workshops, advocate for clients, and translate usage data into actionable strategies, while collaborating with internal teams to expand adoption and ROI.

You will become a product expert and a trusted advisor, guiding customers through the EDITED platform, sharing feedback with product

Qualifications

• 2+ years in a head office at a retailer or brand.
• Interest or background in SaaS, data, or a strong curiosity and willingness to learn.
• Proven success in growing existing accounts and relationships.
• Desire to be on a collaborative team while working independently on your own projects.
• Passion for presenting and guiding others.
• Ability to travel on-site to visit customers up to 20%.

Responsibilities

• Own a multi-million dollar portfolio of retail clients and ensure successful adoption of the EDITED product suite and ROI.
• Create and deliver strategic workshops and trainings to help clients achieve objectives and ROI.
• Advise clients by leveraging EDITED data within their existing processes.
• Collaborate with Account Manager to drive adoption, ROI, and identify upsell opportunities to grow ARR.
• Communicate effectively across all levels of the retail ecosystem, from staff to CEO.
• Document processes clearly and articulate EDITED's value and use cases to customers.

Skills

Retail account management

SaaS familiarity

Communication

Relationship building

Travel readiness

Job description

EDITED, the AI-driven retail intelligence platform, seeks a Retail Strategist to drive success for multi-million dollar client portfolios and to help customers realise higher margins and profits. You will lead workshops, advocate for clients, and translate usage data into actionable strategies, while collaborating with internal teams to expand adoption and ROI.

You will become a product expert and a trusted advisor, guiding customers through the EDITED platform, sharing feedback with product