Strategic Enterprise Sales Engineer for AI Retail Growth

Sierra; San Francisco (CA); Sur place; USD 140 000 - 210 000; Plein temps

Avantages offerts par ce poste

Flexible paid time off

Medical, dental, and vision benefits

Life insurance and disability benefits

Parental leave

Retirement plan

Equity opportunities

Résumé du poste

Sierra is seeking an experienced Sales Engineer to lead technical pre-sales for strategic customers in the Retail sector. You will scope use cases, craft compelling demos, and guide Architecture, Security, and Legal reviews throughout multi‑million dollar deals.

You will mentor the SE team and contribute to GTM frameworks while staying engaged with accounts post-sale. You will collaborate with Product leadership to shape roadmaps and ensure customer value, working closely with executives and

Qualifications

• 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
• Experience leading the sales process with Strategic customers with deal sizes of $1M+ consistently.
• Past experience in demo building, presenting, and working with customers or clients in the GTM function.
• Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders.
• Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams.
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals.
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience

Responsabilités

• Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways.
• Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
• Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do.
• Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes.
• Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases.
• Share what you see across your largest accounts with Product leadership and inform roadmap

Connaissances

Sales Engineering

Strategic deals

Demo building

Executive relationship building

Architecture discussions

AI tools usage

Bachelor's degree

Formation

Bachelor's Degree or above

Outils

Sales demos

Enterprise security

Description du poste

Sierra is seeking an experienced Sales Engineer to lead technical pre-sales for strategic customers in the Retail sector. You will scope use cases, craft compelling demos, and guide Architecture, Security, and Legal reviews throughout multi‑million dollar deals.

You will mentor the SE team and contribute to GTM frameworks while staying engaged with accounts post-sale. You will collaborate with Product leadership to shape roadmaps and ensure customer value, working closely with executives and