Retail Store Team Leader - Drive Sales & Service Excellence

Charter Communications; Indianapolis (IN); On-site; USD 52,000 - 75,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks an Assistant Store Manager in Indianapolis to lead a high-energy retail team and deliver exceptional customer experiences. You will coach staff, drive sales, manage daily store operations, scheduling, and compliance, and ensure inventory accuracy while upholding Spectrum brand standards.

A HS diploma is required with 2–3 years in sales/customer service; management experience preferred.

Qualifications

• Must have experience in a retail environment and the ability to lead a team.
• Strong customer service focus with a track record of achieving sales goals.
• Excellent communication and problem-solving skills required.

Responsibilities

• Lead and motivate the store team to meet sales targets and deliver outstanding service.
• Oversee daily store operations, scheduling, and policy compliance.
• Coach and develop staff, manage inventory, and ensure a great customer experience.
• Maintain brand standards and ensure accurate reporting and audits.

Skills

Retail leadership

Customer service

Sales coaching

Communication

Education

High School Diploma or equivalent

Tools

POS systems

CRM software

Job description

Charter Communications, operating as Spectrum, seeks an Assistant Store Manager in Indianapolis to lead a high-energy retail team and deliver exceptional customer experiences. You will coach staff, drive sales, manage daily store operations, scheduling, and compliance, and ensure inventory accuracy while upholding Spectrum brand standards.

A HS diploma is required with 2–3 years in sales/customer service; management experience preferred.