Retail Store Manager - Lead & Grow Sales Team

Charter Communications; Whitehall (OH); On-site; USD 63,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Job summary

Charter Communications, operating Spectrum stores, seeks a Retail Store Manager to lead a team, drive sales, and deliver exceptional customer service in a dynamic retail environment. You will coach staff, manage inventories, and uphold brand standards.

Qualifications include a Bachelor's degree or equivalent, 1+ year of retail management experience, 3+ years in sales/customer service, and strong English skills.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1+ years of management in a sales or customer service retail environment.
• 3+ years of sales or customer service experience.
• 3+ years of experience working in a destination-style retail environment.
• Ability to read, write, speak, and understand English.
• Ability to build effective partnerships and demonstrate leadership and presentation skills.

Responsibilities

• Lead and inspire your team alongside the Market Manager to exceed sales targets and operational goals.
• Foster strong customer relationships by resolving escalations and retaining customers.
• Ensure the store upholds brand standards and delivers outstanding sales and care.
• Assess sales behaviors and knowledge, driving improvements with management.
• Identify issues and develop strategies to enhance store performance.
• Provide expertise on products, pricing, promotions and service features.

Skills

English proficiency

Leadership

Destination retail

Sales motivation

Tech savvy

Interpersonal skills

Time management

Qualitative judgment

Education

Bachelor's degree or equivalent

Job description

Charter Communications, operating Spectrum stores, seeks a Retail Store Manager to lead a team, drive sales, and deliver exceptional customer service in a dynamic retail environment. You will coach staff, manage inventories, and uphold brand standards.

Qualifications include a Bachelor's degree or equivalent, 1+ year of retail management experience, 3+ years in sales/customer service, and strong English skills.