Retail Store Leader: Drive Sales & Customer Excellence

Charter Communications; Marion (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Charter Communications in Indiana seeks a store leader to drive sales, service quality and team performance in a fast-paced retail environment. You will guide a sales team to meet goals while maintaining a welcoming store appearance and strong customer focus.

You will coach staff, manage daily operations, uphold brand standards and collaborate with the Market Manager to grow loyalty and retention across channels.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1–3+ years of management in sales or customer service retail.
• Fluent English written and spoken.
• Strong interpersonal and leadership skills.

Responsibilities

• Lead and motivate a sales team to exceed goals and standards.
• Retain customers by building relationships and resolving escalations.
• Uphold brand expectations and deliver outstanding customer care.
• Coach and onboard staff, schedule shifts and manage performance.
• Ensure store operations, inventory and losses are controlled.

Skills

Retail management

Leadership

Customer service

Communication

Team coaching

Education

Bachelor's degree or equivalent work experience

Tools

POS systems

Mobile devices

Office software

Job description

Charter Communications in Indiana seeks a store leader to drive sales, service quality and team performance in a fast-paced retail environment. You will guide a sales team to meet goals while maintaining a welcoming store appearance and strong customer focus.

You will coach staff, manage daily operations, uphold brand standards and collaborate with the Market Manager to grow loyalty and retention across channels.