Store Leader: Inspire Teams, Boost Sales & Service Excellence

Charter Communications; Green Bay (WI); On-site; USD 50,000 - 65,000; Full time

Job summary

Charter Communications in Green Bay, WI, is seeking an Assistant Store Manager to lead a fast-paced retail team, coach staff, and deliver an exceptional customer experience while meeting sales goals. You will manage daily store operations and oversee inventory, scheduling, and policy compliance.

You will recruit and mentor teammates, represent Spectrum with professional service, and help drive customer loyalty. A HS diploma and 2-3 years retail sales experience are preferred.

Qualifications

• 2-3 years of Sales/Customer Service experience in retail.
• Preferred 1+ year of Management experience.
• 2-3 years Telecommunications/wireless experience is a plus.
• HS diploma or equivalent required; Bachelor's degree not required.
• Strong leadership and coaching capabilities in a fast-paced environment.

Responsibilities

• Lead and inspire a team to achieve sales goals and deliver top-notch service.
• Coach employees to build relationships, resolve escalations, and upgrade customers.
• Recruit, train, and mentor staff for rapid development.
• Manage daily store operations, scheduling, and compliance with policies.
• Oversee inventory control and audits to minimize losses and ensure smooth operation.
• Create an exceptional, welcoming customer experience reflective of Spectrum brand.

Skills

Leadership

Sales & Customer Service

Retail Environment

Coaching

Communication

Time Management

Tech Familiarity

Education

High School Diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Charter Communications in Green Bay, WI, is seeking an Assistant Store Manager to lead a fast-paced retail team, coach staff, and deliver an exceptional customer experience while meeting sales goals. You will manage daily store operations and oversee inventory, scheduling, and policy compliance.

You will recruit and mentor teammates, represent Spectrum with professional service, and help drive customer loyalty. A HS diploma and 2-3 years retail sales experience are preferred.