Retail Store Lead - Sales & Service

Spectrum; Jacksonville (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Spectrum is seeking an Assistant Store Manager to lead a fast-paced retail team, coach sales associates, and deliver an exceptional customer experience. You will model performance, drive revenue, and ensure store operations run smoothly.

The role requires 2–3 years in sales or customer service, 1+ year management preferred, High School diploma, and willingness to travel between locations. You’ll work in a dynamic environment with Spectrum’s brand as the standard.

Qualifications

• 2-3 years Sales/Customer Service experience.
• Proven ability to lead others and motivate a team.
• Excellent communication and organizational skills.

Responsibilities

• Lead and coach team to achieve sales goals and deliver top-tier customer service.
• Oversee daily store operations including staffing, scheduling, and compliance.
• Drive inventory control and audit processes to minimize losses.
• Create a welcoming, organized store reflecting Spectrum’s brand.

Skills

Leadership

Sales coaching

Customer service

Problem solving

Tech familiarity

Communication

Organization

Overtime availability

Education

High School Diploma

Job description

Spectrum is seeking an Assistant Store Manager to lead a fast-paced retail team, coach sales associates, and deliver an exceptional customer experience. You will model performance, drive revenue, and ensure store operations run smoothly.

The role requires 2–3 years in sales or customer service, 1+ year management preferred, High School diploma, and willingness to travel between locations. You’ll work in a dynamic environment with Spectrum’s brand as the standard.