Retail Store Leader - Inspire Teams, Drive Sales

Charter Communications; Gainesville (GA); On-site; USD 45,000 - 70,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks an Assistant Store Manager to lead a fast-paced retail team and deliver an exceptional customer experience. You will coach staff, drive sales, and ensure the right products are recommended to customers.

Ideal candidates have 2–3 years in sales or customer service, 1+ year of management experience, and a High School Diploma or equivalent (Bachelor’s preferred). You’ll oversee daily store operations, scheduling, inventory, and policy compliance.

Qualifications

• 2–3 years sales/customer service experience
• High School Diploma or equivalent required
• Preferred: 1+ year management experience
• Preferred: 2–3 years telecommunications/wireless experience
• Bachelor's degree or equivalent work experience is a plus
• Sales training certifications are a plus

Responsibilities

• Lead and coach a retail team to meet sales goals
• Drive sales, customer retention, and exceptional service
• Oversee daily store operations and staffing
• Ensure compliance with company policies
• Maintain a welcoming store environment reflecting Spectrum brand
• Manage inventory and audits to minimize losses

Skills

Retail leadership

Sales coaching

Customer service

Team motivation

English communication

Scheduling

Inventory control

Education

High School Diploma or equivalent

Bachelor's Degree or equivalent work experience

Tools

CRM software

Job description

Charter Communications, operating as Spectrum, seeks an Assistant Store Manager to lead a fast-paced retail team and deliver an exceptional customer experience. You will coach staff, drive sales, and ensure the right products are recommended to customers.

Ideal candidates have 2–3 years in sales or customer service, 1+ year of management experience, and a High School Diploma or equivalent (Bachelor’s preferred). You’ll oversee daily store operations, scheduling, inventory, and policy compliance.