Retail Store Supervisor — Lead Sales & Guest Experience

TravisMathew; Northern (KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

TravisMathew in La Jolla is seeking a Full-Time Supervisor to lead the in-store sales and service experience, drive KPI performance and profitability, and mentor part-time and seasonal staff.

The role requires 1–3 years retail store management, a Bachelor’s degree in business or related field, strong communication and leadership, and the ability to work non-traditional hours including weekends and holidays. Proficiency with POS and Microsoft Office is expected.

Qualifications

• Bachelor’s degree preferred in business or related field.
• 1–3 years’ experience in retail store management.
• 2+ years in a client services-related role.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience.
• Participate in and assist with the creation of store event and CRM activities that reward repeat business.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates

Skills

Team leadership

Customer service

Communication

Retail sales

Mentoring

Education

Bachelor’s Degree in Business or related field

Tools

POS systems

Microsoft Office

Job description

TravisMathew in La Jolla is seeking a Full-Time Supervisor to lead the in-store sales and service experience, drive KPI performance and profitability, and mentor part-time and seasonal staff.

The role requires 1–3 years retail store management, a Bachelor’s degree in business or related field, strong communication and leadership, and the ability to work non-traditional hours including weekends and holidays. Proficiency with POS and Microsoft Office is expected.