Full Time Supervisor - La Jolla, CA

TravisMathew, LLC; San Diego (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

TravisMathew, LLC in San Diego seeks a skilled retail manager to drive sales and enhance customer experiences. The role involves mentoring team members, managing store operations, and executing effective merchandising strategies.

Applicants should have a Bachelor's Degree in Business and 1-3 years of retail management experience. Strong proficiency in Microsoft applications and POS systems is essential, along with the ability to communicate effectively and work flexible hours.

Qualifications

• 1-3 years’ experience in retail store management required.
• 2 years’ experience in a client services related capacity.
• Ability to work non-traditional hours including weekends and holidays.

Responsibilities

• Achieve sales goals and deliver exceptional service.
• Develop and retain a following of repeat clients.
• Assist with the creation of effective product merchandising.

Skills

Proficient in Microsoft Applications

Proficient in point-of-sale (POS) systems

Strong written and verbal communication skills

Ability to manage and mentor a team

Ability to work effectively with cross-functional teams

Education

Bachelor’s Degree in Business or related field

Job description

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross‑functional teams and stakeholders
• Ability to make decisions independently, or to escalate when applicable
• Ability to work non‑traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Business or related field preferred
• 1‑3 years’ experience in retail store management
• 2 years’ experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business‑related machines and software.

TravisMathew is an Equal Employment Opportunity