Retail Store Supervisor - Lead Sales and Service

TravisMathew Company; Cincinnati (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

TravisMathew seeks a Full Time Supervisor in Kenwood, OH to lead in-store sales and service, driving sales goals and ensuring a premium customer experience. You will mentor junior staff, manage visual merchandising, and coordinate events to boost repeat business and loyalty.

The role requires 1–3 years in retail store management, strong communication, and the ability to work non-traditional hours, including weekends and holidays. Join a brand balancing performance with lifestyle.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• 1–3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience.
• Mentor to part-time and seasonal client associates.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination.

Skills

Strong communication

Mentoring ability

Team collaboration

Education

Bachelor’s Degree in Business or related field

Tools

Microsoft Applications

POS systems

Job description

TravisMathew seeks a Full Time Supervisor in Kenwood, OH to lead in-store sales and service, driving sales goals and ensuring a premium customer experience. You will mentor junior staff, manage visual merchandising, and coordinate events to boost repeat business and loyalty.

The role requires 1–3 years in retail store management, strong communication, and the ability to work non-traditional hours, including weekends and holidays. Join a brand balancing performance with lifestyle.