Retail Supervisor — Elevate Sales & Client Experience

tcbrands; Cincinnati (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

TravisMathew in Cincinnati, OH is seeking a Store Supervisor to lead in-store sales and service while promoting a high-performance sales culture. You will manage daily operations, mentor part-time staff, and ensure the guest experience aligns with brand standards.

The role requires 1–3 years of retail store management and a Bachelor's in Business or related field preferred. You'll stay informed on product knowledge and coordinate merchandising, events, and CRM initiatives to drive repeat

Qualifications

• Bachelor's degree in business or related field preferred.
• 1-3 years in retail store management.
• 2 years in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates

Skills

Microsoft Applications

POS systems

Back office operations management

Visual merchandising

Recruitment / training

Written and verbal communication

Mentoring a team

Cross-functional collaboration

Education

Bachelor's Degree in Business or related field

1-3 years' experience in retail store management

2 years' experience in a client services related capacity

Tools

POS systems

Job description

TravisMathew in Cincinnati, OH is seeking a Store Supervisor to lead in-store sales and service while promoting a high-performance sales culture. You will manage daily operations, mentor part-time staff, and ensure the guest experience aligns with brand standards.

The role requires 1–3 years of retail store management and a Bachelor's in Business or related field preferred. You'll stay informed on product knowledge and coordinate merchandising, events, and CRM initiatives to drive repeat