Retail Store Supervisor & Key Holder — Customer Experience

Perry Ellis International - Retail; San Marcos (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International, Inc. seeks a Supervisor Key Holder to support the Store Manager in daily operations, sales management, and inventory control in our retail stores. You will help drive customer satisfaction and ensure store standards are met.

This role emphasizes staff supervision, training of sales associates, and execution of promotions and replenishment according to company directives, with a strong focus on customer experience and visual standards.

Qualifications

• 1–2 years of retail experience.
• High school degree.
• Strong verbal and written communication skills.
• Strong interpersonal communication and customer service skills.

Responsibilities

• Provide role-model leadership to ensure customers are top priority.
• Assist Store Manager with operations and sales management.
• Ensure replenishment, promotions, and merchandising align with company directives.
• Analyze reports and contribute to achieving sales goals.
• Supervise and motivate staff while maintaining store standards.
• Communicate loss prevention occurrences to management.

Skills

Retail experience

Customer service skills

Verbal and written communication

Interpersonal skills

Education

High school diploma

Job description

Perry Ellis International, Inc. seeks a Supervisor Key Holder to support the Store Manager in daily operations, sales management, and inventory control in our retail stores. You will help drive customer satisfaction and ensure store standards are met.

This role emphasizes staff supervision, training of sales associates, and execution of promotions and replenishment according to company directives, with a strong focus on customer experience and visual standards.