Retail Supervisor & Key Holder: Elevate Customer Experience

Perry Ellis International - Retail; Town of Florida (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Paid vacation and Personal time

401(k) plan & company match

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily retail operations and sales management. This role focuses on maintaining store efficiency, training sales associates, and ensuring customer satisfaction through strong service and product knowledge.

The position emphasizes replenishment, execution of promotions per company directives, and maintaining the store’s visual standards while contributing to team performance and sales results.

Qualifications

• 1-2 years retail experience.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented with outgoing, friendly attitude.

Responsibilities

• Deliver excellent customer service and respond to customer needs.
• Support Store Manager with staffing, training, and daily operations.
• Assist in merchandising, pricing, and visual guidelines execution.
• Ensure store cleanliness, appearance, and loss prevention awareness.
• Lead and motivate store team to achieve sales goals.

Skills

Customer service

Interpersonal communication

People management

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily retail operations and sales management. This role focuses on maintaining store efficiency, training sales associates, and ensuring customer satisfaction through strong service and product knowledge.

The position emphasizes replenishment, execution of promotions per company directives, and maintaining the store’s visual standards while contributing to team performance and sales results.