Retail Supervisor & Customer Experience Lead

Perry Ellis International; McAllen (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support store management and drive sales performance. This role focuses on ensuring customer satisfaction, executing company directives, and maintaining store standards.

The position emphasizes leadership in everyday store operations and staff training. The Supervisor Key Holder will help replenish merchandise, implement promotions, and monitor visual standards while supporting the Store Manager to meet targets and provide

Qualifications

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Must be able to move and/or lift to 25 pounds.
• High school degree.

Responsibilities

• Prioritizes workflow and time management to ensure smooth store operations.
• Supports staffing levels based on trends and payroll guidelines.
• Adheres to all company policies, procedures and operations.
• Supports the Store Manager on maintaining store appearance and cleanliness.
• Demonstrates effective written and verbal communication skills.
• Reports loss prevention occurrences to management and LP.
• Motivates and guides staff to achieve goals and maintain customer service standards.

Skills

Retail experience

Customer service

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support store management and drive sales performance. This role focuses on ensuring customer satisfaction, executing company directives, and maintaining store standards.

The position emphasizes leadership in everyday store operations and staff training. The Supervisor Key Holder will help replenish merchandise, implement promotions, and monitor visual standards while supporting the Store Manager to meet targets and provide