Retail Store Supervisor: Elevate Service & Sales

Fine Wines & Spirits of North Texas LLC; El Paso (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Generous store discounts

Health care plans (medical, dental, &/

401(k)

Job summary

Total Wine & More is seeking a Supervisor to support store operations, drive a sales/service culture, and lead a team in delivering best-in-class service. You will supervise staff, train peers, and ensure compliance with laws while maintaining a safe, clean store environment.

This role requires 1–3 years retail experience with at least 1 year in supervision, strong people skills, and familiarity with POS and inventory tools. Evening/weekend availability is expected.

Qualifications

• High school diploma or equivalent preferred
• 1-3 years of retail experience, 1+ year in a supervisory role
• Strong interpersonal skills and a team player mindset
• Experience resolving customer issues and coaching peers
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule including evenings and weekends
• Physical requirements (with or without accommodations)

Responsibilities

• Support management in growing the company brand and store operations
• Help build a sales and service culture for best-in-class service
• Lead by example to foster a welcoming, knowledgeable store atmosphere
• Supervise team members and support training and development
• Ensure adherence to laws and maintain a safe, compliant store environment
• Perform other duties as assigned

Skills

Interpersonal skills

Team player mindset

Customer issue resolution

Coaching peers

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More is seeking a Supervisor to support store operations, drive a sales/service culture, and lead a team in delivering best-in-class service. You will supervise staff, train peers, and ensure compliance with laws while maintaining a safe, clean store environment.

This role requires 1–3 years retail experience with at least 1 year in supervision, strong people skills, and familiarity with POS and inventory tools. Evening/weekend availability is expected.