Retail Store Supervisor & Customer Experience Lead

Dollar General Corporation; Muskogee (OK); On-site; USD 35,000 - 48,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager’s direction, you will supervise staff, manage merchandise, handle deposits, and support profitability while safeguarding assets.

You will perform stocking and cashiering duties, assist with scheduling and training, and help implement planograms to ensure consistent in-store presentation.

Qualifications

• Strong communication and customer service skills essential.
• Experience with cash handling and POS systems.
• Supervisory experience and ability to manage store operations.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Written communication

Oral communication

Problem solving

Attention to detail

Math calculations

Cash handling

Cashier reports

Education

High school diploma or equivalent

Retail supervisory experience

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager’s direction, you will supervise staff, manage merchandise, handle deposits, and support profitability while safeguarding assets.

You will perform stocking and cashiering duties, assist with scheduling and training, and help implement planograms to ensure consistent in-store presentation.