Store Operations & Customer Experience Lead

Dollar General Corporation; Pinckney (MI); On-site; USD 42,000 - 55,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager, you will assist with supervision of employees, management and presentation of merchandise, completion of paperwork, and deposits.

You will stock, cashier, open/close on a schedule, train staff, build displays, monitor inventory, protect assets, and help maximize profitability and customer satisfaction.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company safety practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager, you will assist with supervision of employees, management and presentation of merchandise, completion of paperwork, and deposits.

You will stock, cashier, open/close on a schedule, train staff, build displays, monitor inventory, protect assets, and help maximize profitability and customer satisfaction.