Store Operations & Customer Experience Lead

Dollar General Corporation

La Place (AL)

On-site

USD 38,000 - 48,000

Full time

12 days ago

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Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager, you will supervise employees, assist with merchandise presentation, deposits, and daily paperwork to support profitable, loss-free operations.

This role requires hands-on supervision, scheduling, training, and enforcing company policies while ensuring accurate inventory, cash control, and excellent service.

Qualifications

  • High school diploma or equivalent strongly preferred.
  • One year of experience in a retail environment and six months supervisory experience preferred.
  • Effective interpersonal, written and oral communication skills.
  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsibilities

  • Provide superior customer service leadership; greet customers and operate the register.
  • Open and close the store a minimum of two days per week.
  • Assist with scheduling and training of employees and safety meetings.
  • Manage merchandise through receiving, stocking, display and planograms.
  • Help maintain accurate inventory and control damages, markdowns and paperwork.
  • Assist with store financial integrity, cash handling, deposits, refunds and overrides.
  • Support store operations in the manager's absence.

Skills

Customer service leadership
Cash handling
Cashier accountability
Interpersonal communication
Problem solving
Attention to detail
Mathematical calculations
Reading documents
Inventory control
Team supervision

Education

High school diploma or equivalent

Tools

Cash register
Scanner
Pricing gun
Rolltainers

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager, you will supervise employees, assist with merchandise presentation, deposits, and daily paperwork to support profitable, loss-free operations.

This role requires hands-on supervision, scheduling, training, and enforcing company policies while ensuring accurate inventory, cash control, and excellent service.

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