Retail Store Specialist & Team Lead

Ocean State

Chatham (MA)

On-site

USD 23,000 - 24,000

Full time

3 days ago

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Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Massachusetts is seeking a Store Specialist to create a positive customer experience, handle complex POS transactions, and ensure merchandising of assigned areas in line with company policies.

You will supervise associates, train teammates, promote loyalty programs, and maintain displays while upholding safety and operational standards. Full-time availability including nights and weekends; 18+; benefits and discounts highlight OSJL's commitment to associates.

Qualifications

Basic math and reading skills required.
Strong verbal and written communication.
18+ and full-time ability to work nights and weekends.
Must be 18 years of age or older.

Responsibilities

Provide exceptional customer service using the T.R.E.A.T. model.
Assist customers, locate items, complete purchases and handle POS transactions.
Promote company initiatives and loyalty programs.
Maintain displays and restock per guidelines.
Train and coordinate associates, manage breaks according to policy.
Report issues to store leadership.
Maintain a safe, organized environment and handle damages/returns per procedures.