Retail Store Specialist: Customer Experience & Merchandising

External Ocean State Job Lot; Kingston (MA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Paid Time Off (Sick Time, Vacation, &-

Comprehensive Health & Wellness

Flexible Spending Account

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Kingston, MA is seeking a Store Specialist for a part-time, on-site role. You will deliver friendly customer service, handle transactions at the POS, maintain displays, and assist with merchandising while following company policies.

Eligible associates enjoy a 30% discount, paid time off, health and wellness benefits, and other perks designed to support work-life balance at OSJL.

Qualifications

• Experience in customer service or cashier roles preferred.
• Strong communication and math/reading skills required.
• Availability to work nights and weekends for full/part-time shifts.
• Must be 18 years or older.

Responsibilities

• Provide exceptional customer service and assist customers using the T.R.E.A.T. model.
• Handle transactions accurately and perform advanced POS functions.
• Maintain displays and merchandise new items per guidelines.
• Train and coordinate associates; manage breaks per policy.
• Communicate issues and improvement opportunities to leadership.
• Maintain a safe, clean environment for customers and staff.
• Process daily damages and returns per procedures.

Skills

Customer service

Cashier

Communication

Math skills

Tools

POS system

Job description

Ocean State Job Lot in Kingston, MA is seeking a Store Specialist for a part-time, on-site role. You will deliver friendly customer service, handle transactions at the POS, maintain displays, and assist with merchandising while following company policies.

Eligible associates enjoy a 30% discount, paid time off, health and wellness benefits, and other perks designed to support work-life balance at OSJL.