Retail Store Operations & Merchandising Leader

Kohl's; Waukesha (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Kohl's is seeking an Operations Manager or Merchandising Manager in Wisconsin to oversee store operations and/or merchandising, coaching associates to execute tasks efficiently and with high customer service standards. You will drive key performance metrics and plan floor replenishment based on sell-through and seasonal changes.

The role emphasizes leadership across pricing, merchandising, training, and loss prevention while ensuring a compelling customer experience and adherence to brand

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams or associates, including coaching to achieve daily goals and performance management.
• Great verbal/written communication and interpersonal skills.
• Excellent decision-making and problem-solving skills to make quick decisions.
• Strong people management skills and ability to develop talent.
• Flexible availability, including days, nights, weekends and holidays.

Responsibilities

• Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment.
• Drive accuracy through completion of all required business directives such as merchandise disposition practices.
• Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes.
• Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer.
• Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes.
• Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner.
• Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently.
• Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention.
• Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources.

Skills

Team supervision

Communication skills

Decision making

People management

Flexible schedule

Retail experience

Job description

Kohl's is seeking an Operations Manager or Merchandising Manager in Wisconsin to oversee store operations and/or merchandising, coaching associates to execute tasks efficiently and with high customer service standards. You will drive key performance metrics and plan floor replenishment based on sell-through and seasonal changes.

The role emphasizes leadership across pricing, merchandising, training, and loss prevention while ensuring a compelling customer experience and adherence to brand