Retail Store Operations Leader

REI; Happy Valley (OR); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking an Operations Supervisor to join the Store Management Team in Happy Valley, OR. You will open and close the store, supervise staff, and assist the Store Manager with a range of operational tasks.

This role requires flexible hours, coaching staff, and ensuring the store is ready for customers while driving profitability through excellent customer service and strong teamwork.

Qualifications

• 1-3 years of successful retail experience (Preferred)
• Demonstrated leadership skills with the ability to motivate, direct and coach teammates
• Proven ability to understand drive store profitability through employee engagement and customer experience
• Committed to providing excellent customer service
• Self-accountability and excellent problem solving skills

Responsibilities

• Open and close the store as needed
• Directly supervise employee tasks and projects
• Assist the Store Manager with operational and administrative tasks
• Provide daily direction, supervision and coaching to sales staff
• Communicate restocking needs and execute visual direction to ensure store is ready for customers
• Identify training opportunities and partner with Store Manager to build training strategy

Skills

Leadership

Customer service

Communication

Problem solving

Flexibility

Job description

REI Co-op is seeking an Operations Supervisor to join the Store Management Team in Happy Valley, OR. You will open and close the store, supervise staff, and assist the Store Manager with a range of operational tasks.

This role requires flexible hours, coaching staff, and ensuring the store is ready for customers while driving profitability through excellent customer service and strong teamwork.