Retail Assistant Manager: Lead Team & Customer Experience

Gap; Rogers (AR); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

401(k) match

Job summary

Gap is seeking an Assistant Manager to set the tone for the store and lead the team in delivering an exceptional customer experience. You will drive profitable sales growth through customer and product operations, merchandising, and talent development.

You will partner with the General Manager to execute store strategy, coach Leads and Brand Associates, and ensure flawless operational execution. This role requires flexibility with schedules including holidays and weekends.

Qualifications

• 1-3 years of retail management experience.
• High school diploma or equivalent.
• Strong communication and people skills for interacting with customers and team members.
• Must be able to drive store performance through coaching and mentoring.

Responsibilities

• Set the tone for the store and lead the team to deliver a best-in-class experience.
• Drive profitable sales growth through customer operations, merchandising and talent development.
• Collaborate with General Manager to execute store strategy and achieve performance goals.
• Coach and develop Leads, Experts, and Brand Associates to optimize performance.
• Ensure compliance with standard operating procedures and brand standards.
• Promote omni-channel initiatives to enhance the customer experience.

Skills

Retail management experience

Customer service

Communication

Team leadership

Retail technology

Education

High school diploma

Tools

Retail technology tools

Job description

Gap is seeking an Assistant Manager to set the tone for the store and lead the team in delivering an exceptional customer experience. You will drive profitable sales growth through customer and product operations, merchandising, and talent development.

You will partner with the General Manager to execute store strategy, coach Leads and Brand Associates, and ensure flawless operational execution. This role requires flexibility with schedules including holidays and weekends.