Retail Store Manager: Lead Team to Hit KPIs

Michaels; Medford (NY); Hybrid; USD 80,000 - 107,000; Full time

Job summary

The Michael's Companies in Medford, NY, is seeking a Store Manager to lead and develop a diverse team in a fast-paced retail environment. You will be responsible for guiding daily operations, ensuring customer experience aligns with brand promises, and driving store performance.

You will oversee staffing, training, and coaching, manage inventory and merchandising, and ensure adherence to SOPs. This role requires strong leadership and the ability to deliver results while maintaining a positive

Qualifications

• 5+ years of retail experience, including knowledge of inventory management, merchandising, and customer service excellence.
• 2+ years directly supervising a diverse team, including performance management and talent development.

Responsibilities

• Lead and manage all store operations, ensuring SOPs and company programs are followed and team is held accountable.
• Deliver sales and KPI targets in line with annual objectives and drive store performance.
• Hire, train, coach, and manage performance; identify talent and develop team members for advancement.

Skills

Retail experience

People management

Inventory management

Job description

The Michael's Companies in Medford, NY, is seeking a Store Manager to lead and develop a diverse team in a fast-paced retail environment. You will be responsible for guiding daily operations, ensuring customer experience aligns with brand promises, and driving store performance.

You will oversee staffing, training, and coaching, manage inventory and merchandising, and ensure adherence to SOPs. This role requires strong leadership and the ability to deliver results while maintaining a positive