Retail Store Manager — Lead Sales & Team Growth

Goodwill Industries of Northeast Texas Inc; Oklahoma; On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Teladoc

Medical, Dental, Vision insurance

401k with company match

Paid time off and Holidays

Job summary

Goodwill Industries of Northeast Texas is seeking a dynamic Retail Store Manager to lead our store team, drive sales, deliver outstanding customer service, and ensure smooth daily operations. You will recruit and develop staff, manage schedules and payroll, monitor inventory, control costs, and uphold visual merchandising standards while fostering an inclusive, high-performance work environment.

Applicants should have a valid driver’s license and proven retail leadership experience, with strong

Qualifications

• A valid Driver's License is required.
• Proven experience as a Retail Store Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to meet sales targets and manage a budget.
• Strong organizational and problem-solving abilities.
• Proficiency in MS Office and retail management software.

Responsibilities

• Oversee daily operations of the store, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates and assistant managers.
• Ensure exceptional customer service and address customer inquiries and complaints.
• Achieve sales targets and maximize store profitability.
• Maintain visual merchandising standards and ensure the store is clean, well-organized, and visually appealing.
• Monitor inventory levels, conduct regular stock audits, and manage replenishment.
• Implement and enforce company policies and procedures.
• Train and develop staff to enhance their skills and performance.
• Handle administrative tasks, including scheduling, payroll, and reporting.
• Foster a positive and inclusive work environment.

Skills

Retail management

Customer service

Leadership

Sales targets

Budget management

MS Office

Retail software

Education

High school diploma

Business degree preferred

Tools

MS Office

Retail management software

Job description

Goodwill Industries of Northeast Texas is seeking a dynamic Retail Store Manager to lead our store team, drive sales, deliver outstanding customer service, and ensure smooth daily operations. You will recruit and develop staff, manage schedules and payroll, monitor inventory, control costs, and uphold visual merchandising standards while fostering an inclusive, high-performance work environment.

Applicants should have a valid driver’s license and proven retail leadership experience, with strong