Lead Retail Assistant Manager - Growth & Bonus Potential

Goodwill Central Texas; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Benefits

Generous PTO

Paid Parental Leave

Career Growth

Wellness Support

Recognition Programs

Inclusive Culture

Job summary

Goodwill Central Texas is seeking an Assistant Store Manager to lead our retail team and partner with the Retail General Manager to run daily operations. This hands-on role focuses on staff supervision, customer experience, merchandising, and operational excellence in a fast-paced environment.

You’ll mentor donors and staff, manage scheduling and inventory, and step in when the GM is away. Weekend and holiday availability is required, with a strong emphasis on safety and community impact.

Qualifications

• High School diploma or equivalent; college a plus.
• 5+ years of experience in retail or similar roles.
• 2+ years in a supervisory or management position.
• Strong organizational, scheduling, and communication skills.
• A customer-first attitude and team-focused mindset.
• Ability to lift up to 35 lbs and stay active during shift.

Responsibilities

• Support the Retail GM in leading store operations, staffing, merchandising, and customer service.
• Supervise and mentor retail, donation, and production staff.
• Manage scheduling, inventory control, cash handling, and store opening/closing.
• Jump in on the floor when needed—assist donors, sort inventory, and serve customers.
• Drive store productivity while maintaining safety, cleanliness, and compliance.
• Take the lead on all store operations in the absence of the General Manager.

Skills

Retail experience

Supervisory experience

Organizational skills

Scheduling

Communication skills

Customer service mindset

Education

High School diploma or equivalent

College degree preferred

Job description

Goodwill Central Texas is seeking an Assistant Store Manager to lead our retail team and partner with the Retail General Manager to run daily operations. This hands-on role focuses on staff supervision, customer experience, merchandising, and operational excellence in a fast-paced environment.

You’ll mentor donors and staff, manage scheduling and inventory, and step in when the GM is away. Weekend and holiday availability is required, with a strong emphasis on safety and community impact.