Retail Operations & Merchandising Lead

Kohl's; Mentor (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Kohl's in Mentor, OH is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, ensuring excellent customer service and efficient execution. You will teach, coach, and develop associates to follow operational, service and merchandising processes while driving sales and profitability.

Responsibilities include managing pricing, replenishment, and visual merchandising to brand standards, plus training new hires and collaborating with Loss Prevention

Qualifications

• Experience supervising teams or associates and coaching to achieve daily goals.
• Strong verbal and written communication and interpersonal skills.
• Good decision-making and problem-solving abilities for quick actions.
• People management and talent development capabilities.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Oversee store operations and merchandising to drive sales and profitability.
• Coach and develop associates on operational, service and merchandising processes.
• Lead pricing, signing and ticketing accuracy in-store.
• Ensure compliance with merchandising direction and brand standards.
• Direct floor replenishment and remerchandising based on sell-through and seasonality.
• Collaborate with Loss Prevention to protect product and maintain standards.
• Train new hires on procedures, inventory, productivity and brand tools.

Skills

Supervising teams

Communication skills

Decision making

People management

Flexibility in schedule

Interpersonal skills

Education

College degree or equivalent

Job description

Kohl's in Mentor, OH is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, ensuring excellent customer service and efficient execution. You will teach, coach, and develop associates to follow operational, service and merchandising processes while driving sales and profitability.

Responsibilities include managing pricing, replenishment, and visual merchandising to brand standards, plus training new hires and collaborating with Loss Prevention