Retail Store Manager: Lead High-Performance Team & Service

David's Bridal; Hoover (AL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

401K Program

Paid Vacation, Wellness Days & Hol

Holidays, including your Birthday off!

Pet Benefits

Rewarding Environment and Competitive 

Discounts

Job summary

David’s Bridal in Hoover, AL is seeking a Store Manager to build a high-performing team and deliver world-class customer service while exceeding sales plans. You will mentor staff, manage payroll within budget, supervise inventory, and uphold five-star service across front-of-house and alterations.

This role offers a comprehensive benefits package and opportunities to lead in a dynamic retail environment.

Qualifications

• High School Diploma or degree.
• Four years prior retail management experience in an apparel or specialty store.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five‑star customer experience.
• Providing ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Monitors individual team member performance and developing action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Builds a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer service

Coaching

Shift scheduling

POS system

Education

High School Diploma

Tools

POS system

Job description

David’s Bridal in Hoover, AL is seeking a Store Manager to build a high-performing team and deliver world-class customer service while exceeding sales plans. You will mentor staff, manage payroll within budget, supervise inventory, and uphold five-star service across front-of-house and alterations.

This role offers a comprehensive benefits package and opportunities to lead in a dynamic retail environment.