Retail Shop Manager: Elevate Service & Team Performance

David's Bridal; Whitehall (Lehigh County); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Dream Maker Discount

Referral Incentive

Dayforce Wallet

Health Insurance

401K

Paid Vacation

Wellness Days & Holidays

Birthday Off

Pet Benefits

Job summary

David’s Bridal is seeking a hands-on retail manager to lead a high-performing team and deliver five-star customer service. You will manage shifts, coach staff, and drive sales and total monthly income goals while maintaining store operations, inventory, and process adherence.

The role requires 2–4 years of retail management experience, a high school diploma, and familiarity with POS systems in a fast-paced apparel environment. Benefits and competitive pay are offered.

Qualifications

• Two to four years prior retail management experience in apparel or specialty stores.
• Experience using a computerized POS system and managing store operations.
• Strong customer service and leadership capabilities.

Responsibilities

• Leads and models a customer first culture across all roles.
• Provide ongoing coaching and training to enhance selling skills and processes.
• Monitor payroll and schedules to stay within monthly budget.
• Drive store performance toward monthly income goals through leadership and teamwork.
• Ensure inventory control, special orders, repairs, and layaway meet standards.

Skills

Leadership

Coaching

Customer Service

Team Management

Education

High School Diploma

Tools

POS System

Job description

David’s Bridal is seeking a hands-on retail manager to lead a high-performing team and deliver five-star customer service. You will manage shifts, coach staff, and drive sales and total monthly income goals while maintaining store operations, inventory, and process adherence.

The role requires 2–4 years of retail management experience, a high school diploma, and familiarity with POS systems in a fast-paced apparel environment. Benefits and competitive pay are offered.