Retail Store Manager - Lead Growth & Customer Experience

vfc; Central Valley (NY); On-site; USD 77,000 - 96,000; Full time

Benefits offered by this job

Incentive plan

Sales incentive

Benefits overview

Job summary

The North Face in New York City is seeking a Store Manager who can lead with a consumer-centric mindset, coach teams, and uphold brand standards on the sales floor. You will partner with store leaders to achieve and exceed sales goals while maintaining VF values.

Responsibilities include recruiting, onboarding, performance evaluations, scheduling, loss prevention, merchandising, and event support. A High School diploma is required; associate or higher degrees are valued, and you will inspire

Qualifications

• 3–5 years of related professional/retail management experience.
• High School diploma required; associate degree preferred.
• Ability to drive results through store teams and exceed sales and profit goals.

Responsibilities

• Model exceptional customer service and elevate in-store experience.
• Lead recruitment, onboarding, performance evaluations, and terminations.
• Monitor store performance and KPIs to exceed sales goals.
• Oversee scheduling, expenses, loss prevention, audits, and reporting.
• Ensure visual merchandising standards and inventory control.
• Support store marketing events and community engagement.

Skills

Customer service leadership

Team coaching

Leadership experience

Retail operations

People management

Education

High School diploma

Associate's degree preferred

Undergraduate or graduate degrees valued

Tools

Retail software tools

Job description

The North Face in New York City is seeking a Store Manager who can lead with a consumer-centric mindset, coach teams, and uphold brand standards on the sales floor. You will partner with store leaders to achieve and exceed sales goals while maintaining VF values.

Responsibilities include recruiting, onboarding, performance evaluations, scheduling, loss prevention, merchandising, and event support. A High School diploma is required; associate or higher degrees are valued, and you will inspire