Retail Store Manager — Lead CX & Team Growth

Comcast Technology Solutions; Rockford (IL); Hybrid; USD 50,000 - 84,000; Full time

Benefits offered by this job

Benefits

Job summary

Comcast is seeking an Xfinity Retail Store Manager in Rockford, IL to lead a team, drive sales, and ensure an exceptional customer and employee experience. You will oversee merchandising, compliance, scheduling, and operational controls to achieve targets while nurturing staff development.

The role emphasizes coaching, product positioning, and strong store operations, with expected nights and weekend shifts to meet store goals and service standards.

Qualifications

• Bachelor's degree
• 5-7 years of relevant work experience

Responsibilities

• Delivers a world class customer and employee experience, achieving sales goals and running an operationally sound business.
• Coaches and develops team members on how to position all company products with customers.
• Efficiently runs in-store operations including inventory, cycle counts, cash management and other applicable processes and procedures.

Skills

Coaching

Customer Experience

Mobile Telephones

Store Experience

Store Operations Management

Education

Bachelor's Degree

Job description

Comcast is seeking an Xfinity Retail Store Manager in Rockford, IL to lead a team, drive sales, and ensure an exceptional customer and employee experience. You will oversee merchandising, compliance, scheduling, and operational controls to achieve targets while nurturing staff development.

The role emphasizes coaching, product positioning, and strong store operations, with expected nights and weekend shifts to meet store goals and service standards.