Retail Store Manager — Elevate Customer Experience

Comcast Corporation; Rockford (IL); Hybrid; USD 50,000 - 84,000; Full time

Benefits offered by this job

Competitive base pay

Performance bonus/commission

Benefits

Job summary

Comcast Corporation in Rockford, IL seeks an Xfinity Retail Store Manager to lead a store team, delivering outstanding customer and employee experiences while achieving sales goals. You will drive operational discipline, coaching, and merchandising alignment to company standards.

The role requires 5-7 years of retail leadership, strong staffing and budgeting skills, and a willingness to work evenings and weekends. Comcast offers competitive pay and comprehensive benefits.

Qualifications

• Bachelor's Degree preferred; combination of coursework and experience may be considered.
• 5-7 years of relevant retail/store management experience.
• Strong leadership, coaching, and customer-experience focus.

Responsibilities

• Delivers world-class customer and employee experience, achieving sales goals.
• Hires, coaches, and evaluates store staff; develops performance plans.
• Manages inventory, staffing, scheduling, and cash handling.
• Monitors store performance through reports and collaborates with market stakeholders.
• Leads merchandising, training compliance, and store initiatives.

Skills

Coaching

Customer Experience

Mobile Telephones

Store Experience

Store Operations Management

Education

Bachelor's Degree

Job description

Comcast Corporation in Rockford, IL seeks an Xfinity Retail Store Manager to lead a store team, delivering outstanding customer and employee experiences while achieving sales goals. You will drive operational discipline, coaching, and merchandising alignment to company standards.

The role requires 5-7 years of retail leadership, strong staffing and budgeting skills, and a willingness to work evenings and weekends. Comcast offers competitive pay and comprehensive benefits.