Retail Store Leader — Elevate Customer Experience

Comcast Corporation; Morton Grove (IL); Hybrid; USD 54,000 - 90,000; Full time

Job summary

Comcast Corporation in Morton Grove, IL is seeking a Store Manager to lead the Xfinity Retail team, delivering a best-in-class customer experience and driving sales at the Golf Rd location. You will manage operations, staffing, and budgets while coaching employees for high performance.

Responsibilities include hiring and developing staff, overseeing inventory and scheduling, ensuring policy compliance, and leveraging customer feedback to improve the in-store experience.

Qualifications

• Bachelor's Degree preferred; combination of coursework and experience considered.
• 5–7 years of relevant work experience in retail leadership roles.
• Strong focus on customer experience and coaching for performance.

Responsibilities

• Delivers a world class customer and employee experience, achieving sales goals and running an operationally sound business.
• Hires, coaches and evaluates personnel; develops performance plans and provides feedback.
• Oversees inventory, scheduling, cash handling and daily store operations.
• Leads merchandising, brand resets, and training compliance; monitors customer feedback.

Skills

Coaching

Customer Experience

Customer Satisfaction

Mobile Telephones

Store Experience

Education

Bachelor's Degree

Job description

Comcast Corporation in Morton Grove, IL is seeking a Store Manager to lead the Xfinity Retail team, delivering a best-in-class customer experience and driving sales at the Golf Rd location. You will manage operations, staffing, and budgets while coaching employees for high performance.

Responsibilities include hiring and developing staff, overseeing inventory and scheduling, ensuring policy compliance, and leveraging customer feedback to improve the in-store experience.