Retail Store Manager - Lead, Coach & Grow Sales

T-Mobile US Inc.; Douglas (AZ); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays (12)

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead daily store operations, drive sales performance, and ensure exceptional customer experiences. You will hire, train, and coach team members, manage scheduling, and uphold brand standards.

Success is measured by sales targets, customer satisfaction, and efficient store execution. The role offers competitive pay, incentives, and a comprehensive benefits package as part of Total Rewards.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Age ≥18

US work authorization

Education

High School Diploma/GED

Retail management experience (2-4 years)

Sales management experience (2-4 years)

Job description

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead daily store operations, drive sales performance, and ensure exceptional customer experiences. You will hire, train, and coach team members, manage scheduling, and uphold brand standards.

Success is measured by sales targets, customer satisfaction, and efficient store execution. The role offers competitive pay, incentives, and a comprehensive benefits package as part of Total Rewards.