Retail Store Manager: Lead, Coach & Drive Excellence

Apple Inc.; Williamsburg (VA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical and dental coverage

Discretionary employee stock programs

Relocation assistance

Tuition reimbursement

Job summary

Apple Inc. is seeking a Manager for an Apple Store in Williamsburg to lead a team, coach members, and deliver exceptional customer experiences. You will participate in customer interactions with the team to achieve performance goals and align with business priorities.

The role involves recruiting, training, and developing a diverse, high-performing team, addressing customer and team concerns, and driving store priorities while upholding Apple policies and assets.

Qualifications

• Experience leading others in retail or related field.
• Fluent written and spoken English.
• Ability to work nights, weekends and holidays as needed.

Responsibilities

• Lead a team, develop and empower team members to meet performance goals.
• Assist with recruiting, training and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership and engage with customers to deliver exceptional service.
• Address customer and team concerns, escalate when appropriate, and partner with leadership.
• Drive store priorities and execute operational strategies in assigned areas.

Skills

Leadership experience

Retail/sales experience

English proficiency

Schedule flexibility

Job description

Apple Inc. is seeking a Manager for an Apple Store in Williamsburg to lead a team, coach members, and deliver exceptional customer experiences. You will participate in customer interactions with the team to achieve performance goals and align with business priorities.

The role involves recruiting, training, and developing a diverse, high-performing team, addressing customer and team concerns, and driving store priorities while upholding Apple policies and assets.