Store Manager: People-First Leadership & Customer Experience

Apple Inc.; North Star (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Apple Inc. is seeking a Store Manager for the Apple Store in the United States. You will lead, coach, and develop a team that delivers exceptional customer experiences, actively participating in customer interactions with your team to achieve performance and business priorities.

You will drive store performance by planning and executing operational strategies, uphold company policies, protect assets, and foster an inclusive environment with strong leadership and team development.

Qualifications

• Availability to work a schedule including nights, weekends, and holidays in retail store.
• Proficient in written and spoken English (sign language supported).
• Experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, coach and develop team members to achieve performance goals.
• Participate in Floor Leadership by interacting with team members and customers to meet priorities.
• Recruit, train, develop and retain a diverse, high-performing team.

Skills

Team leadership

Customer service

English proficiency

Job description

Apple Inc. is seeking a Store Manager for the Apple Store in the United States. You will lead, coach, and develop a team that delivers exceptional customer experiences, actively participating in customer interactions with your team to achieve performance and business priorities.

You will drive store performance by planning and executing operational strategies, uphold company policies, protect assets, and foster an inclusive environment with strong leadership and team development.