Retail Store Manager: Elevate Customer Experience & Brand

Victoria’s Secret & Co.; Altoona (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Victoria’s Secret & Co. is seeking a Manager to lead store operations, deliver exceptional customer experiences, and drive brand performance. The role collaborates with Store Manager and Supervisors to ensure visual standards, product storytelling, and strong sales execution.

You will coach associates, oversee scheduling, and develop talent while upholding company values. This leadership position requires flexibility to work nights and weekends in a busy retail setting.

Qualifications

• Minimum 3+ years of retail leadership experience.
• Experience reviewing business reports and acting on insights.
• Ability to work nights, weekends, and a flexible schedule.

Responsibilities

• Lead store leadership to deliver exceptional customer experiences and brand execution.
• Coach and develop direct reports, including Supervisors and Associates, with hires and performance reviews.
• Ensure visual merchandising and product storytelling align with brand standards and sales goals.
• Collaborate with Store Manager to execute daily operations and staffing plans.

Skills

Customer-centric leadership

Retail analytics

Team development

Hiring & coaching

Flexible schedule

Physical stamina

Job description

Victoria’s Secret & Co. is seeking a Manager to lead store operations, deliver exceptional customer experiences, and drive brand performance. The role collaborates with Store Manager and Supervisors to ensure visual standards, product storytelling, and strong sales execution.

You will coach associates, oversee scheduling, and develop talent while upholding company values. This leadership position requires flexibility to work nights and weekends in a busy retail setting.